Return Policy for She Needs

 

At She Needs, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return policy to make the process easy and hassle-free.

 

1. Eligibility for Returns

You can return items within 7 days from the date of delivery. To be eligible for a return, the following conditions must be met:

The item must be unused, unworn, and in the same condition as received.

It must be in the original packaging, including tags and labels.

A valid receipt or proof of purchase must accompany the return.

 

2. Non-Returnable Items

Certain items are non-returnable, including:

Customized or personalized items

Sale or clearance items

Intimate apparel or swimwear (if applicable)

Gift cards

 

3. Return Process

To initiate a return, please follow these steps:

Contact our customer service team at support@sheneeds.co.in to request a return authorization.

Provide your order number and the reason for the return.

Once approved, you will receive instructions on how to return the item.

 

4. Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. In such cases, we will cover the return shipping.

 

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

 

6. Exchanges

If you wish to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

 

7. Contact Us

If you have any questions about our return policy, please contact us at support@sheneeds.co.in.

 

Thank you for shopping with She Needs! We appreciate your business and are here to assist you with any concerns.